All too often, the internal provision of IT support distracts businesses from their core objectives rather than enabling them to achieve them. Core to Protronics' business is the provision of high quality network support. We understand the technology and we understand that you want your staff focussed on their core function. Protronics' outsourced support should change IT from being an aggravating distraction to being a vital tool that helps drive your business forwards.

While we do not undertake all the work required ourselves - for example, we consider both hardware maintenance and cabling to require quite different skills from those we provide - we will undertake to manage all of the different elements of IT on your behalf. We will own problems for you, and, within reason, will do whatever it takes to resolve them.

We offer a variety of outsourcing arrangements, so that we can tailor them to your needs. These range from providing backup support to internal personnel, to taking full responsibility for your IT requirements. Our service provision includes comprehensive reporting that enables you to monitor the detail of the support activity, should you wish to do so.