Privacy Policy

We, Protronics Limited, are committed to protecting your privacy and promise to collect, process and share any personal data concerning you safely and securely when you use the Protronics’ website www.protronics.co.uk (“our Site”).

Our Privacy Policy tells you how we do this and what your rights are. Any personal data processed in line with our Privacy Policy is controlled by us, as the data controller.

Our Privacy Promise

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
“We/Us/Our” means Protronics Limited, a limited company registered in England and Wales, Company registration  number 03171493 whose registered address is Temple Court Mews, 109 Oxford Road, Oxford, OX4 2ER.

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site.  Our Site may contain links to other websites.  Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

Your Rights

As a data subject, you have the following rights under the GDPR, which this Privacy Notice and our use of personal data have been designed to uphold:

If you have any cause for complaint about our use of your personal data, please contact Us using the details provided in this Notice and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

What Data Do We Collect?

We may collect some or all of the following personal and non-personal data from you:

How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases).  When personal data is no longer required, all reasonable steps will be taken to erase or otherwise dispose of it without delay.

How and Where Do We Store Your Data?

We only keep your personal data for as long as we need to in order to use it as described in this policy, and/or for as long as we have your permission to keep it.

Do We Share Your Data?

We may pass your personal data on to third-party service providers contracted to Protronics Ltd. Any third parties that we share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf.  When they no longer need your data to fulfil this service, they will dispose of the details in line with Protronics Ltd procedures.

In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where We are complying with a court order, or a statutory request from a government department.

How Can You Control Your Data?

When you submit personal data via our site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

You may also wish to sign up to one or more of the preference services operating in the UK: the Corporate Telephone Preference Service, and the Mailing Preference Service. These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@protronics.co.uk or using the details in the Contacting Us section.

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@protronics.co.uk, or by post at Protronics Ltd, Temple Court Mews, 109 Oxford Road, Oxford, OX4 2ER.  Our GDPR owner is Jonathan Kempson.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

This Privacy Policy was last updated on 24/09/2018.

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